How to Raise a Dispute

If you encounter issues when completing an offer on Tunnl, please raise a dispute so our team can manually review the issue. Include any relevant information or post links in the message box. The “Raise Dispute” button is shown in the bottom right-hand corner of the app.tunnl.io UI.

How to complete an offer demo video: docsend.com/v/p8wct/dispute

General reasons to raise a dispute:

1. AI verification failures when drafting a post: After several attempts, if you cannot pass the draft verification, you may raise a dispute.

2. Post URL submission: If you have any failures while submitting your post URL for submission, please raise a dispute.

   • ⚠️ Include a link to your post in the Raise Dispute message box.

Disputes will be resolved by the Tunnl team within 24 hours.

Please do not message in the Telegram chat or reach out to team members directly about your dispute.

Note that disputes cannot be raised for cancelled or expired offers since funds are automatically returned to the reward pool if an offer is cancelled or expired.